Frequently asked questions.
Why is Roast Retain $497/mo when other Wi-Fi tools are $99/mo?
Because we are not selling you a tool; we are selling you a result. Cheap tools ($99) give you a login dashboard and wish you good luck. You have to design the pages, write the emails, and manage the database. Roast Retain is "Done-For-You" Infrastructure. We replace the Marketing Agency that charges you $2,500/month. We manage the hardware, the automation logic, and the reporting. You pay for the outcome (Return Visits), not the software.
How much work do I have to do?
Zero. Once we plug in the access point, the system is autonomous. The data capture, verification, and "Win-Back" text messages happen automatically. You will receive a Weekly Report every Monday morning showing exactly how many customers we captured and how many we brought back. That is your only responsibility: Reading the report.
Does this work with the new iOS 26 privacy updates?
Yes. In fact, we are the only platform built specifically for it. On September 15, 2025, Apple killed "Passive Tracking" (tracking foot traffic without consent). Competitors relying on that old tech are now providing broken data. Because Roast Retain relies on Consensual Identity Resolution (the customer chooses to log in), our data is 100% compliant, accurate, and future-proof.
What is the "500 Lead Guarantee"?
It is simple math. If your shop processes 400+ transactions a day, capturing data is inevitable. We are so confident in our high-volume infrastructure that if we don't capture at least 500 Verified Contacts in your first 30 days, we will refund your entire month. We take the risk; you keep the data.